The Manual for your own personal driver

How Do I Cancel An Uber Ride Request ?

uber cancellation feesSometimes plans change quickly.  Don’t worry.  You may cancel your request without charge for up to 5 minutes after your initial request.

Cancellations made after 5 minutes will incur a fee to compensate your driver for his or her time.  The cancellation fee usually runs around $5.00 but varies from city to city depending on a number of different factors

Please note: if your driver is running more than 5 minutes behind the provided ETA, you will not be charged a cancellation fee. Additionally, the fee may vary across different Uber offerings such as uberPOOL.